Proclivity Systems - Consumer Valuation Marketing for ECommerce Businesses

Data Analyst/Client Services

Proclivity enables online retailers to execute revenue-generating, direct marketing campaigns based on their consumer's individual valuations and forecasted willingness to buy. Proclivity accomplishes this by gathering all of a retailer's consumer data into its unique Consumer Behavior Bank®, scoring each consumer and generating individual valuations by product or service.

The retailer's marketers and merchandisers can use this information to easily create and launch highly targeted campaigns through the consumer's preferred channels, with success metrics in excess of 20% revenue lift and 300% ROI. The Proclivity platform helps retailers retain existing customers and acquire new ones.

The Data Analyst serves as the liaison between Proclivity Systems and our clients. They must be experienced technically, with a good understanding of data feeds, file feeds and data integration. They will be involved in the full client lifecycle, from pre-sales to initial client project implementation and integration to ongoing client management and servicing. He or she must be able to understand our clients' businesses, their specific needs and how we can use our system and expertise to best help them achieve their business goals.

The Data Analyst must have a background with marketing and data integration. The candidate must also have a strong background in data analytics, behavioral analytics or business intelligence in the retail or e-commerce marketing space. Strong relationship management skills and experience in technology project implementations are required. The Data Analyst must have excellent communication skills and risk management skills and a proven track record in direct client interaction and client management.

Responsibilities

Serve as the subject matter expert on data integration requirements for the Proclivity platform, with in-depth knowledge of all standard data feeds

Conduct data discovery sessions with clients to gain an understanding of relevant client source systems, and to present Proclivity's standard data integration points and specifications

Work closely with clients to tailor standard data feed specifications as necessary to meet client specific data integration requirements

Facilitate and monitor the client's development work related to establishing the data feeds during client on-boarding

Serve as the liaison between client data integration resources and the Proclivity data analyst team to resolve issues that may arise during client on-boarding

Work with Proclivity development team and clients from a functional perspective to define new data feeds and integration points that may be required for additional services

Create weekly internal client status report to inform the Proclivity management team of status, issues, risks and key metrics

Monitor the status of recurring client data feeds and facilitate the management and resolution of data integration issues

Skills

3+ years data analyst experience across various industries required

E-Commerce, Retail or Consumer Goods experience required

Experience with data integrations and technology project implementations required

Strong understanding of marketing analytics, data analytics or business intelligence required

Strong client interaction and client management skills required

Strong relationship management and risk management skills required

Good project management skills required

Startup experience a strong plus

Pre-sales experience a strong plus

To apply for an open position please send your resume and cover letter by email to cegan@proclivitysystems.com. Proclivity Systems is an equal opportunity employer.

Data Analyst/Client Services

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